Delivery Details

Bertie Girl orders are normally dispatched within 1-2 working days of placing your order.

If your order is urgent please contact us and we will make sure you get your goods for when you need them.

Free Standard UK Delivery

Postage is FREE on all orders over £25

Estimated delivery time from purchase is 2-3 working days

Standard UK Delivery

Postage is £3.50 on all orders under £25

Estimated delivery time from purchase is 2-3 working days

Free International Delivery

Postage is FREE on all orders over £100

Estimated delivery time from purchase is 5-10 working days

Please note additional delays may occur if goods need to clear customs

International Delivery

Postage is £10.00 on all international orders under £100

Estimated delivery time from purchase is 5-10 working days

Please note additional delays may occur if goods need to clear customs

Returns

We really want you to be happy with your new purchase. However, if you’re not entirely satisfied please contact us within 7 days and we can easily arrange for a replacement or a refund to be sent to you. Please note we are unable to accept returns on any item after 14 days and faulty items after more than 60 days.

Returns Address

Bertie Girl
Fern Neuk
High Street
Coldingham, Scottish Borders
TD14 5NL